The Australian International Air Show takes off

The Australian International Air Show, Avalon, Australia

LOCATION

Avalon, Australia

EVENT Venue

Avalon Airport

TREND

In App Technology

MAPPING

Events, Event Venues, Event Operations, Registration


The event brief

After a 4-year Covid hiatus the Australian International Air Show returned to the skies in March 2023. Being just a bit of a plane geek; I jumped at the chance to attend this event. The Air Show is a 6-day global business, defence and public exhibition that attracts, civil aviation, aerospace, military and government decision-makers from around the world (1). The final 3 days of the event are open to the general public. It’s when all the flying displays take off and that’s the bit I really enjoy.

The event venue


australian airshow location

Avalon Aiport
80 Beach Road, Avalon
Victoria, 3212

Web: avalonairport.com.au

The Australian International Air Show is a bi-annual event held at Avalon Airport. The airport is situated 55km west of Melbourne city. As a youngster I lived in Heywood, it was a nice tiny town but without an airport. I actually remember driving to Melbourne and being mesmerised by the Qantas 747s take off and land at Avalon airport as they trained their flight crew. However; the day is more than just the planes, I’m keen to check out the event and see how such a big operation comes together. The airport is an ideal venue to hold an Air Show. It comes with all the infrastructure for aircraft handling, refuelling and emergency response services. There is also enough open space around the airfield to manage the logistics of up to 80000 visitors each day. There is flexibility to allow for car parking, service vehicles, catering vans, public transport, marquees, exhibitor stands, aircraft static displays, visitor amenities, as well as fencing and barricades to help marshal crowds in the right direction! Event organisers had to consider multiple factors to make this event a success and the logistics were enormous and extended beyond the boundaries of the airport. 

Event operations

Arrival logistics

There were two main entrance gates, north and south. I entered through the north entrance gate that supported the public transport arrivals. The entrance was a large open marquee. Fencing guided visitors through to one of 5 entrance lanes where they were greeted by event staff who scanned the ticket master QR code and then moved to security for bag checks.

The entrance catered for mass arrivals and departures and the crowd flow could be reversed one lane at a time as demand picked up. As the day came to a close the entrance lanes reversed to cater for the departing crowds.

Navigating around

Anything that involves aircraft is normally on a large scale and this event was no exception. The event site was divided in to different coloured coded zones. Once inside the event visitors could view the site plan to orientate themselves. Event organisers also had these maps located around the site along with “you are here” tags to help orientate visitors. Visitors could also access the Air Show app and use the interactive map to find their way around. While these maps were helpful, the scale was quite deceiving. While walking from one zone to the other I felt I was almost there only to find I was only half way through a zone.

VISITOR SUPPORT

A number of small demountable information booths were also located around the show site, where event staff provided information and directions.

Exhibition space

For the exhibition halls, Air Show organisers arranged long and rectangular marquees. Inside; the halls were laid out in a conventional format as you would expect in an exhibition centre. The space enabled 4 lines of event space and exhibitor stands, and 3 corridors for visitors to traverse. The halls were carpeted, air conditioned and professionally presented. All exhibitor stands appeared purpose built and designed to promote their product. 

Crowd control

Logistically Air Show organisers managed massive crowds throughout the six-day event. It was reported that during the initial three industry days that show numbers topped 48,000 per day.  However, on Saturday and Sunday the Show was sold out with visitor numbers hitting 80,000.

Viewing contingency

The site is quite vast which means long walking times between displays and there very little access along the runway to view  aircraft movements. Private marquees and the gold pass grandstand face directly to the runway. So with limited vantage points event organisers provided a screen that was located centrally on the site that televised the in-air action as it happened.

Vip and viewing zones

Gold Class came with a greater price tag and included access to allocated seating on the Grandstand. The grandstand was located right on the runway. It had no roof, so no flying action was blocked. However, this would have been quite hot, that highlighted the need for paramedics to be in attendance.

 The Gold Class private enclosure had exclusive use food outlets, bar and dining area. Other benefits to visitors with this pass included an air show cap, and if they came on a Friday they were granted early access to the air show from 9am.

Air Show organisers created various zones within the site that visitors had access to depending on the ticket they purchased. Basic ticket holders were free to wander around all exhibits and view the air show. Viewing spaces were scattered throughout the site unlike gold pass they provided no special amenities, but visitors came prepared with their chairs and picnics to enjoy the show.

Water in water out!



All event organisers must consider the catering and there were many food outlet vendors placed around the air show site to do just that. From coffee and jam doughnuts, to chips and burgers, there was enough variety to meet all tastes. There were singular stand-alone food vans in strategic places such as adjacent to merchandise stalls. They were also placed food zones where many food outlets serviced the crowd together.

 You may also have heard of the saying “water in water out”, so to deal with this; toilets were situated in various locations around the show, as well as concentrated services in the vicinity of food zones. It eye-watering when you think about the needs of 80,000 visitors.

Other on site services

Event organisers provided lockers for visitors to secure small items and valuables for a small fee. These were located centrally in the Air Show site near the main exhibition halls. The locker system had been purpose built and is housed in a shipping container. Ideal for this type of event, Air Show organisers could easily hire the locker container, place it where they wanted it and have it removed at the end of the event. Read more about the manufacturer; Advanced Lockers. (4)

The Air Show organisers also created a central event office where exhibitors at the show could seek information and trouble shoot any problems.  A portable demountable with a glass front was used for this office. The office had stairs as well as an accessible ramp?  At the entrance, potted plants added an air of importance to the venue. Inside the office was carpeted, air-conditioned and had a reception desk and seating area.

Technology and Sustainability

Technology and sustainability go hand in hand as new advances in technology make sustainability initiatives more viable. Air Show organisers used technology to reduce their reliance on plastics and paper. 

TICKET

The entire registration process was online with tickets sold through Ticketmaster. Event organisers made it clear in all communication that everything was electronic.

QR CODE

Once purchased event tickets were managed via ticketmaster or saved to a phone app such as “Wallet”. At the event, tickets could be opened and scanned for immediate entry.

THE Air show app

Visitors to download the Air Show App. (2)

 The application provided

Flying display program

Interactive map

List of attending aircraft

Pilot information

What’s on activities

Exhibitor profiles

Off site logistics

LARA STATION

Nearby; at Lara railway station event organisers managed thousands of visitors arriving on trains from Melbourne and intrastate services.  Organisers had shuttle bus pick up and drop off points as well as other infrastructure in place to manage arriving visitors. Pop up marquees were in place with tables of water for sale. Nearby portaloos were available for the influx of people. A portable box office was in place for shuttle ticket sales. Signage and event staff directed visitors from the train platform to ticketing and bus pick up.

Workplace health and safety

Loud noise from aircraft is a significant WHS factor for event organisers. While visitors need to consider the level of noise tolerance for themselves; the merchandise stands offered ear muffs for sale on a first in basis. Information booths around the site were handing out free foam ear plugs. Heat stroke and dehydration would have been on the minds of WHS officials with high temperatures prevalent over the week.

Stephen's Take

This event was a pure adrenaline rush! There was so much to pack into one day, and there was so much going on around me and above me at the same time. One minute I was walking along between exhibits enjoying a very fresh warm jam doughnut, and the next thing I know, there’s a thunderous roar above as an exhibit took off. 

This event is not for everyone! However; from an event perspective I was in awe at the scale and the planning required.  Essentially; organisers started with a runway and a tarmac, everything else had to be hired in to make the event come to life. Organisers brought together; a conference, exhibition, aircraft, catering, air show, while coordinating; WHS, toilets, event staff, and 80,000 daily visitors… its huge! 

You may have seen news reports around the time of this event. Organisers received a bad rap due to the congestion on the roads around the event. It created havoc with visitors spending hours in traffic jams getting to the event. 

This is something I experienced for myself. It reiterated to me the significance and complexity of planning such a large event, including the need to consider all potentials and contingency for factors inside as well as outside the boundaries of the actual event.

Stephen

Unit of Competency Mapping

Content in this article relates to the following units of competency

Source and use information on the events industry

Administer event registrations

Select event venues and sites

Manage event production components

Manage on-site event operation

Please note; the purpose of this article is to introduce current hospitality trends. The content broadly applies to the units of competency listed. It is not intended that all content in this article maps directly to all performance evidence and knowledge evidence in the unit of competency.

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Article and photos original by Stephen Duncan